/* ============================================================
   Brics Concierge Widget v9 — Styles (baked, dynamic, light aura)
   ============================================================ */

#brics-concierge-root {
--bg:#FAFAFA; --surface:#FFFFFF; --ink:#1A1A1A;
    --ink-60:rgba(26,26,26,0.60); --ink-40:rgba(26,26,26,0.40);
    --ink-15:rgba(26,26,26,0.12); --ink-08:rgba(26,26,26,0.06);
    --client:#8B5A2B; --client-soft:rgba(139,90,43,0.08);
    --halo:rgba(255,255,255,0.9); --halo-soft:rgba(255,255,255,0);
    --aura-1:rgba(255,255,255,0.95); --aura-2:rgba(245,245,247,0.7); --aura-3:rgba(240,240,242,0);
    --font-display:'Cormorant Garamond',serif;
    --font-body:'Inter','Noto Sans Arabic','Noto Sans SC','Noto Sans Devanagari',sans-serif;
    --ease:cubic-bezier(0.22,1,0.36,1); --ease-out:cubic-bezier(0.16,1,0.3,1);
    --ease-spring:cubic-bezier(0.34,1.56,0.64,1);
  position: relative;
  font-family: var(--font-body);
  -webkit-font-smoothing: antialiased;
}
#brics-concierge-root *, #brics-concierge-root *::before, #brics-concierge-root *::after { box-sizing: border-box; }

/* Force colors — override any theme text-color/font that bleeds in */
#brics-concierge-root .bc-title { color: var(--ink) !important; }
#brics-concierge-root .bc-subtitle { color: var(--ink-60) !important; }
#brics-concierge-root .bc-agent-name { color: var(--ink) !important; }
#brics-concierge-root .bc-agent-meta { color: var(--ink-60) !important; }
#brics-concierge-root .bc-launcher-label { color: var(--surface) !important; }
#brics-concierge-root .bc-form-intro { color: var(--ink) !important; }
#brics-concierge-root .bc-field input,
#brics-concierge-root .bc-field textarea,
#brics-concierge-root .bc-input { color: var(--ink) !important; }
#brics-concierge-root .bc-field-label { color: var(--ink-40) !important; }
#brics-concierge-root .bc-context-title { color: var(--ink) !important; }
#brics-concierge-root .bc-lang, #brics-concierge-root .bc-lang-code { color: var(--ink-60) !important; }
#brics-concierge-root .bc-footer-brand { color: var(--ink-60) !important; }
#brics-concierge-root .bc-msg-visitor .bc-bubble { color: var(--surface) !important; }
#brics-concierge-root .bc-msg-agent .bc-bubble { color: var(--ink) !important; }
#brics-concierge-root button,
#brics-concierge-root .bc-alt-btn {
  filter:none !important;
  text-shadow:none !important;
}
#brics-concierge-root .bc-submit,
#brics-concierge-root .bc-submit:hover,
#brics-concierge-root .bc-submit:focus,
#brics-concierge-root .bc-submit:active {
  background:var(--ink) !important;
  border-color:var(--ink) !important;
  color:var(--surface) !important;
  box-shadow:none !important;
}
#brics-concierge-root .bc-send,
#brics-concierge-root .bc-send:hover,
#brics-concierge-root .bc-send:focus,
#brics-concierge-root .bc-send:active,
#brics-concierge-root .bc-close,
#brics-concierge-root .bc-close:hover,
#brics-concierge-root .bc-close:focus,
#brics-concierge-root .bc-close:active {
  background:var(--ink) !important;
  border-color:var(--ink) !important;
  color:var(--surface) !important;
  box-shadow:none !important;
}

/* Flags */
  .bc-flag { width:20px !important; height:14px !important; display:inline-block; border-radius:2px; overflow:hidden; flex-shrink:0; vertical-align:middle; box-shadow:inset 0 0 0 1px rgba(0,0,0,0.12); background-size:cover; background-position:center; background-repeat:no-repeat; }
  /* All flags rendered as inline SVG for accurate, recognisable shapes */
  .bc-flag-en{background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 60 30'><clipPath id='t'><path d='M30,15 h30 v15 z v15 h-30 z h-30 v-15 z v-15 h30 z'/></clipPath><path d='M0,0 v30 h60 v-30 z' fill='%23012169'/><path d='M0,0 L60,30 M60,0 L0,30' stroke='%23fff' stroke-width='6'/><path d='M0,0 L60,30 M60,0 L0,30' clip-path='url(%23t)' stroke='%23C8102E' stroke-width='4'/><path d='M30,0 v30 M0,15 h60' stroke='%23fff' stroke-width='10'/><path d='M30,0 v30 M0,15 h60' stroke='%23C8102E' stroke-width='6'/></svg>");}
  .bc-flag-pt{background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 10 6'><rect width='10' height='6' fill='%23ff0000'/><rect width='4' height='6' fill='%23006600'/><circle cx='4' cy='3' r='1' fill='%23ffcc00' stroke='%23000' stroke-width='0.1'/></svg>");}
  .bc-flag-ru{background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 9 6'><rect width='9' height='2' fill='%23ffffff'/><rect y='2' width='9' height='2' fill='%230039A6'/><rect y='4' width='9' height='2' fill='%23D52B1E'/></svg>");}
  .bc-flag-zh{background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 30 20'><rect width='30' height='20' fill='%23DE2910'/><polygon points='5,3 5.9,5.7 8.7,5.7 6.4,7.4 7.3,10.1 5,8.4 2.7,10.1 3.6,7.4 1.3,5.7 4.1,5.7' fill='%23FFDE00'/><polygon points='10,1.5 10.3,2.4 11.2,2.4 10.5,2.9 10.8,3.8 10,3.3 9.2,3.8 9.5,2.9 8.8,2.4 9.7,2.4' fill='%23FFDE00'/><polygon points='12,3.5 12.3,4.4 13.2,4.4 12.5,4.9 12.8,5.8 12,5.3 11.2,5.8 11.5,4.9 10.8,4.4 11.7,4.4' fill='%23FFDE00'/><polygon points='12,6.5 12.3,7.4 13.2,7.4 12.5,7.9 12.8,8.8 12,8.3 11.2,8.8 11.5,7.9 10.8,7.4 11.7,7.4' fill='%23FFDE00'/><polygon points='10,8.5 10.3,9.4 11.2,9.4 10.5,9.9 10.8,10.8 10,10.3 9.2,10.8 9.5,9.9 8.8,9.4 9.7,9.4' fill='%23FFDE00'/></svg>");}
  .bc-flag-ar{background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 12 6'><rect width='12' height='2' fill='%23009639'/><rect y='2' width='12' height='2' fill='%23ffffff'/><rect y='4' width='12' height='2' fill='%23000000'/><rect width='3' height='6' fill='%23ce1126'/></svg>");}
  .bc-flag-hi{background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 9 6'><rect width='9' height='2' fill='%23FF9933'/><rect y='2' width='9' height='2' fill='%23ffffff'/><rect y='4' width='9' height='2' fill='%23138808'/><circle cx='4.5' cy='3' r='0.7' fill='none' stroke='%23000088' stroke-width='0.1'/></svg>");}
  .bc-flag-fa{background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 9 6'><rect width='9' height='2' fill='%23239F40'/><rect y='2' width='9' height='2' fill='%23ffffff'/><rect y='4' width='9' height='2' fill='%23DA0000'/></svg>");}
  .bc-flag-es{background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 8 6'><rect width='8' height='1.5' fill='%23AA151B'/><rect y='1.5' width='8' height='3' fill='%23F1BF00'/><rect y='4.5' width='8' height='1.5' fill='%23AA151B'/></svg>");}
  .bc-flag-nl{background-image:url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 9 6'><rect width='9' height='2' fill='%23AE1C28'/><rect y='2' width='9' height='2' fill='%23ffffff'/><rect y='4' width='9' height='2' fill='%2321468B'/></svg>");}

  /* ===== LAUNCHER ===== */
  .bc-launcher-wrap { position:fixed; bottom:calc(28px + env(safe-area-inset-bottom,0px)); right:calc(28px + env(safe-area-inset-right,0px)); z-index:9998; opacity:0; transform:translateY(40px) scale(0.85); pointer-events:none; transition:opacity 0.7s var(--ease-out), transform 0.9s var(--ease-spring); }
  body.bc-launcher-visible .bc-launcher-wrap { opacity:1; transform:translateY(0) scale(1); pointer-events:auto; }
  body[dir="rtl"] .bc-launcher-wrap { right:auto; left:calc(28px + env(safe-area-inset-left,0px)); }

  /* Triple halo layers around launcher */
  .bc-halo,.bc-halo-mid,.bc-halo-outer { position:absolute; inset:-20px; border-radius:999px; pointer-events:none; opacity:0; z-index:-1; }
  .bc-halo { background:radial-gradient(circle at center,var(--halo) 0%,var(--halo) 30%,rgba(255,255,255,0.4) 50%,var(--halo-soft) 75%); filter:blur(8px); animation:haloBreathe 4.5s ease-in-out infinite 1.2s; }
  .bc-halo-mid { inset:-32px; background:radial-gradient(circle at center,rgba(255,255,255,0.5) 0%,rgba(255,255,255,0.25) 40%,var(--halo-soft) 72%); filter:blur(12px); z-index:-2; animation:haloBreathe 5s ease-in-out infinite 1.4s; }
  .bc-halo-outer { inset:-44px; background:radial-gradient(circle at center,rgba(255,255,255,0.4) 0%,rgba(255,255,255,0.18) 35%,var(--halo-soft) 70%); filter:blur(18px); z-index:-3; animation:haloBreatheOuter 6.5s ease-in-out infinite 1.6s; }
  body.bc-launcher-visible .bc-halo{opacity:0.6;} body.bc-launcher-visible .bc-halo-mid{opacity:0.5;} body.bc-launcher-visible .bc-halo-outer{opacity:0.55;}
  body.bc-open .bc-halo,body.bc-open .bc-halo-mid,body.bc-open .bc-halo-outer{opacity:0;animation:none;}
  @keyframes haloBreathe{0%,100%{transform:scale(0.92);opacity:0.4;}50%{transform:scale(1.18);opacity:0.8;}}
  @keyframes haloBreatheOuter{0%,100%{transform:scale(0.85);opacity:0.25;}50%{transform:scale(1.3);opacity:0.65;}}

  .bc-launcher { position:relative; display:inline-flex; align-items:center; gap:14px; padding:16px 24px 16px 18px; background:var(--ink); color:var(--surface); border:1px solid var(--ink); border-radius:999px; cursor:pointer; font-family:var(--font-body); font-size:11px; letter-spacing:0.16em; text-transform:uppercase; font-weight:500; box-shadow:0 16px 40px rgba(26,24,20,0.25),0 4px 12px rgba(26,24,20,0.15); transition:transform 0.35s var(--ease),box-shadow 0.35s var(--ease); overflow:hidden; }
  .bc-launcher::before { content:''; position:absolute; top:0; left:-100%; width:100%; height:100%; background:linear-gradient(90deg,transparent,rgba(255,255,255,0.15),transparent); transition:left 0.7s var(--ease); }
  .bc-launcher:hover::before { left:100%; }
  .bc-launcher { transition:transform 0.35s var(--ease), box-shadow 0.35s var(--ease), background 0.35s var(--ease), border-color 0.35s var(--ease); }
  .bc-launcher:hover { transform:translateY(-3px); background:var(--ink); border-color:var(--ink); color:var(--surface); box-shadow:0 22px 48px rgba(26,24,20,0.22),0 6px 16px rgba(26,24,20,0.12); }
  .bc-launcher:hover .bc-launcher-eyebrow { color:rgba(255,255,255,0.68) !important; }
  .bc-launcher:hover .bc-launcher-label { color:var(--surface) !important; }
  /* Halo glow turns light grey on hover */
  body.bc-launcher-visible .bc-launcher-wrap:hover .bc-halo { background:radial-gradient(circle at center,rgba(255,255,255,0.95) 0%,rgba(255,255,255,0.62) 30%,rgba(255,255,255,0.28) 50%,rgba(255,255,255,0) 75%); }
  body.bc-launcher-visible .bc-launcher-wrap:hover .bc-halo-mid { background:radial-gradient(circle at center,rgba(255,255,255,0.48) 0%,rgba(255,255,255,0.22) 40%,rgba(255,255,255,0) 72%); }
  body.bc-launcher-visible .bc-launcher-wrap:hover .bc-halo-outer { background:radial-gradient(circle at center,rgba(255,255,255,0.36) 0%,rgba(255,255,255,0.16) 35%,rgba(255,255,255,0) 70%); }
  .bc-launcher-icon { width:24px; height:24px; display:grid; place-items:center; position:relative; }
  .bc-launcher-icon svg { opacity:0; transform:scale(0.5) rotate(-20deg); transition:opacity 0.6s var(--ease-out) 0.4s,transform 0.7s var(--ease-spring) 0.4s; }
  body.bc-launcher-visible .bc-launcher-icon svg { opacity:1; transform:scale(1) rotate(0deg); }
  .bc-launcher-icon::after { content:''; position:absolute; inset:-4px; border-radius:50%; border:1px solid rgba(255,255,255,0.4); opacity:0; }
  body.bc-launcher-visible .bc-launcher-icon::after { animation:ping 2.5s infinite 1.8s; }
  @keyframes ping{0%{transform:scale(0.8);opacity:1;}100%{transform:scale(1.9);opacity:0;}}
  .bc-launcher-text { display:flex; flex-direction:column; align-items:flex-start; gap:3px; overflow:hidden; }
  .bc-launcher-eyebrow,.bc-launcher-label { opacity:0; transform:translateX(-12px); transition:opacity 0.5s var(--ease-out),transform 0.6s var(--ease-out); }
  body.bc-launcher-visible .bc-launcher-eyebrow { opacity:0.6; transform:translateX(0); transition-delay:0.55s; }
  body.bc-launcher-visible .bc-launcher-label { opacity:1; transform:translateX(0); transition-delay:0.7s; }
  .bc-launcher-eyebrow { font-size:8px; letter-spacing:0.26em; color:rgba(255,255,255,0.6); text-transform:uppercase; white-space:nowrap; }
  .bc-launcher-label { font-family:var(--font-display); font-size:19px; letter-spacing:0; text-transform:none; font-weight:500; font-style:italic; line-height:1; white-space:nowrap; }
  body.bc-open .bc-launcher-wrap { opacity:0; pointer-events:none; transform:translateY(20px) scale(0.9); transition:opacity 0.3s var(--ease),transform 0.3s var(--ease); }

  /* ===== PANEL with light aura ===== */
  .bc-panel-aura { position:fixed; bottom:calc(28px + env(safe-area-inset-bottom,0px)); right:calc(28px + env(safe-area-inset-right,0px)); width:400px; height:640px; max-width:calc(100vw - 32px); max-height:calc(100vh - 56px); z-index:9998; pointer-events:none; opacity:0; transition:opacity 0.8s var(--ease-out); }
  .bc-open .bc-panel-aura { opacity:1; }
  .bc-panel-aura::before { content:''; position:absolute; inset:-60px; border-radius:50%; background:radial-gradient(ellipse at center,var(--aura-1) 0%,var(--aura-2) 45%,var(--aura-3) 70%); filter:blur(40px); animation:auraPulse 8s ease-in-out infinite; }
  @keyframes auraPulse{0%,100%{transform:scale(1);opacity:0.7;}50%{transform:scale(1.08);opacity:1;}}
  body[dir="rtl"] .bc-panel-aura { right:auto; left:calc(28px + env(safe-area-inset-left,0px)); }

  .bc-panel { position:fixed; bottom:calc(28px + env(safe-area-inset-bottom,0px)); right:calc(28px + env(safe-area-inset-right,0px)); z-index:9999; width:400px; max-width:calc(100vw - 32px); height:640px; max-height:calc(100vh - 56px - env(safe-area-inset-top,0px) - env(safe-area-inset-bottom,0px)); background:var(--bg); border:1px solid var(--ink-15); border-radius:2px; box-shadow:0 32px 80px rgba(26,24,20,0.3),0 8px 32px rgba(26,24,20,0.15); display:flex; flex-direction:column; overflow:hidden; opacity:0; transform:scale(0.96) translateY(20px); pointer-events:none; transform-origin:bottom right; transition:opacity 0.5s var(--ease-out),transform 0.6s var(--ease-out); }
  .bc-open .bc-panel { opacity:1; transform:scale(1) translateY(0); pointer-events:auto; }
  body[dir="rtl"] .bc-panel { right:auto; left:calc(28px + env(safe-area-inset-left,0px)); transform-origin:bottom left; }

  .bc-header,.bc-context,.bc-form,.bc-footer { opacity:0; transform:translateY(12px); transition:opacity 0.5s var(--ease-out),transform 0.6s var(--ease-out); }
  .bc-open .bc-header{opacity:1;transform:translateY(0);transition-delay:0.15s;}
  .bc-open .bc-context{opacity:1;transform:translateY(0);transition-delay:0.25s;}
  .bc-open .bc-form{opacity:1;transform:translateY(0);transition-delay:0.35s;}
  .bc-open .bc-footer{opacity:1;transform:translateY(0);transition-delay:0.45s;}
  .bc-form>* { opacity:0; transform:translateY(8px); transition:opacity 0.45s var(--ease-out),transform 0.5s var(--ease-out); }
  .bc-open .bc-form>*:nth-child(1){opacity:1;transform:translateY(0);transition-delay:0.5s;}
  .bc-open .bc-form>*:nth-child(2){opacity:1;transform:translateY(0);transition-delay:0.58s;}
  .bc-open .bc-form>*:nth-child(3){opacity:1;transform:translateY(0);transition-delay:0.66s;}
  .bc-open .bc-form>*:nth-child(4){opacity:1;transform:translateY(0);transition-delay:0.74s;}
  .bc-open .bc-form>*:nth-child(5){opacity:1;transform:translateY(0);transition-delay:0.82s;}
  .bc-open .bc-form>*:nth-child(6){opacity:1;transform:translateY(0);transition-delay:0.88s;}
  .bc-open .bc-form>*:nth-child(7){opacity:1;transform:translateY(0);transition-delay:0.96s;}
  .bc-agent-mark { transform:scale(0.7); opacity:0; transition:opacity 0.5s var(--ease-out),transform 0.6s var(--ease-spring); }
  .bc-open .bc-agent-mark { opacity:1; transform:scale(1); transition-delay:0.3s; }

  .bc-header { padding:20px 24px 18px; background:var(--surface); border-bottom:1px solid var(--ink-15); position:relative; z-index:20; }
  .bc-toolbar { display:flex; align-items:center; justify-content:space-between; margin-bottom:14px; height:36px; }
  .bc-close { width:36px; height:36px; background:var(--ink); border:1px solid var(--ink); border-radius:50%; display:grid; place-items:center; cursor:pointer; color:var(--surface); transition:all 0.3s var(--ease); -webkit-tap-highlight-color:transparent; flex-shrink:0; }
  .bc-close:hover { transform:rotate(90deg); background:var(--ink); border-color:var(--ink); }
  .bc-close svg { width:14px; height:14px; }
  .bc-lang { position:relative; display:flex; align-items:center; gap:6px; padding:7px 11px; background:var(--surface); border:1px solid var(--ink-15); border-radius:999px; cursor:pointer; font-size:11px; color:var(--ink-60); transition:all 0.2s; height:36px; -webkit-tap-highlight-color:transparent; }
  .bc-lang:hover { color:var(--ink); border-color:var(--ink); box-shadow:0 2px 8px rgba(0,0,0,0.06); }
  .bc-lang-code { font-family:monospace; font-size:11px; font-weight:500; }
  .bc-lang-caret { font-size:9px; opacity:0.5; transition:transform 0.3s var(--ease); }
  .bc-lang.open .bc-lang-caret { transform:rotate(180deg); }
  .bc-lang-dropdown { position:absolute; top:calc(100% + 8px); left:auto; right:0; min-width:min(244px, calc(100vw - 32px)); max-width:min(276px, calc(100vw - 32px)); background:var(--surface); border:1px solid var(--ink-15); border-radius:6px; box-shadow:0 16px 40px rgba(0,0,0,0.16); z-index:100; max-height:0; overflow:hidden; opacity:0; transform:translateY(-8px); transition:max-height 0.35s var(--ease),opacity 0.25s var(--ease),transform 0.35s var(--ease); pointer-events:none; direction:ltr; }
  #brics-concierge-root[dir="rtl"] .bc-lang-dropdown { left:0; right:auto; }
  .bc-lang.open .bc-lang-dropdown { max-height:440px; opacity:1; transform:translateY(0); pointer-events:auto; overflow-y:auto; }
  .bc-lang-option { display:flex; align-items:center; gap:10px; padding:11px 14px; cursor:pointer; font-size:13px; color:var(--ink); border-bottom:1px solid var(--ink-08); opacity:0; transform:translateX(-8px); transition:opacity 0.3s var(--ease-out),transform 0.3s var(--ease-out),background 0.12s,color 0.12s; text-align:left; }
  .bc-lang.open .bc-lang-option { opacity:1; transform:translateX(0); }
  .bc-lang.open .bc-lang-option:nth-child(1){transition-delay:0.04s;} .bc-lang.open .bc-lang-option:nth-child(2){transition-delay:0.07s;} .bc-lang.open .bc-lang-option:nth-child(3){transition-delay:0.10s;} .bc-lang.open .bc-lang-option:nth-child(4){transition-delay:0.13s;} .bc-lang.open .bc-lang-option:nth-child(5){transition-delay:0.16s;} .bc-lang.open .bc-lang-option:nth-child(6){transition-delay:0.19s;} .bc-lang.open .bc-lang-option:nth-child(7){transition-delay:0.22s;} .bc-lang.open .bc-lang-option:nth-child(8){transition-delay:0.25s;} .bc-lang.open .bc-lang-option:nth-child(9){transition-delay:0.28s;}
  .bc-lang-option:last-child { border-bottom:none; }
  .bc-lang-option:hover { background:var(--bg); }
  .bc-lang-option.active { background:var(--ink); color:var(--surface); }
  .bc-lang-option > span:not(.bc-flag):not(.bc-lang-code-mini) { flex:1; min-width:0; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
  .bc-lang-option .lang-code-mini { margin-left:auto; font-size:10px; color:var(--ink-40); letter-spacing:0.06em; font-family:monospace; }
  .bc-lang-option.active .lang-code-mini { color:rgba(255,255,255,0.6); }
  body[dir="rtl"] .bc-lang-option .lang-code-mini { margin-left:0; margin-right:auto; }

  .bc-title { font-family:var(--font-display); font-size:28px; font-weight:500; letter-spacing:-0.015em; margin:0; line-height:1.05; font-style:italic; }
  .bc-title-sep { color:var(--ink-40) !important; font-style:normal; margin:0 4px; font-weight:400; }
  .bc-title-client { color:var(--client) !important; font-style:italic; font-weight:500; }
  .bc-subtitle { font-size:12px; color:var(--ink-60); margin:5px 0 0; line-height:1.4; }

  .bc-agent { display:flex; align-items:center; gap:12px; padding:14px 0 0; border-top:1px solid var(--ink-08); margin-top:14px; }
  .bc-agent-mark { width:44px; height:44px; background:var(--ink); color:var(--surface); display:grid; place-items:center; position:relative; flex-shrink:0; padding:7px; }
  .bc-logo-slot { width:100%; height:100%; display:grid; place-items:center; color:inherit; }
  .bc-logo-slot svg { width:100%; height:100%; display:block; }
  .bc-agent-mark::after { content:''; position:absolute; bottom:-2px; right:-2px; width:11px; height:11px; border-radius:50%; background:#4A7C4E; border:2px solid var(--surface); animation:statusPulse 2.5s ease-in-out infinite; }
  @keyframes statusPulse{0%,100%{box-shadow:0 0 0 0 rgba(74,124,78,0.5);}50%{box-shadow:0 0 0 4px rgba(74,124,78,0);}}
  .bc-agent-info { flex:1; min-width:0; }
  .bc-agent-name { font-size:13px; font-weight:500; }
  .bc-agent-meta { font-size:11px; color:var(--ink-60); margin-top:1px; display:flex; align-items:flex-start; gap:5px; line-height:1.35; max-width:100%; overflow-wrap:anywhere; }
  .bc-status-dot { width:6px; height:6px; border-radius:50%; background:#4A7C4E; display:inline-block; animation:dotBlink 2s ease-in-out infinite; }
  @keyframes dotBlink{0%,100%{opacity:1;}50%{opacity:0.4;}}

  .bc-context { padding:12px 24px; background:var(--client-soft); border-bottom:1px solid var(--ink-15); display:flex; align-items:center; gap:10px; position:relative; z-index:5; overflow:hidden; }
  .bc-context::before { content:''; position:absolute; inset:0; background:linear-gradient(90deg,transparent,rgba(139,90,43,0.06),transparent); animation:contextFlow 6s linear infinite; }
  @keyframes contextFlow{0%{transform:translateX(-100%);}100%{transform:translateX(100%);}}
  .bc-context-icon { width:32px; height:32px; background:var(--ink); color:var(--surface); flex-shrink:0; display:grid; place-items:center; padding:5px; position:relative; z-index:1; }
  .bc-context-text { flex:1; min-width:0; position:relative; z-index:1; }
  .bc-context-label { font-size:9px; letter-spacing:0.22em; text-transform:uppercase; color:var(--client); font-weight:500; }
  .bc-context-title { font-size:12px; color:var(--ink); font-weight:500; margin-top:1px; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; }

  .bc-body { flex:1; overflow:hidden; display:flex; flex-direction:column; min-height:0; position:relative; z-index:1; }
  .bc-form { padding:22px 24px; overflow-y:auto; flex:1; -webkit-overflow-scrolling:touch; }
  .bc-form-intro { font-family:var(--font-display); font-size:19px; line-height:1.4; color:var(--ink); margin:0 0 18px; font-weight:500; }
  .bc-field { display:block; margin-bottom:18px; position:relative; }
  .bc-field-label { font-size:10px; letter-spacing:0.18em; text-transform:uppercase; color:var(--ink-40); font-weight:500; margin-bottom:6px; display:block; transition:color 0.2s; }
  .bc-field:focus-within .bc-field-label { color:var(--ink); }
  .bc-field input,.bc-field textarea { width:100%; padding:8px 0; border:none; border-bottom:1px solid var(--ink-15); background:transparent; font-family:var(--font-body); font-size:16px; color:var(--ink); outline:none; resize:none; transition:border-color 0.3s var(--ease); -webkit-appearance:none; border-radius:0; }
  @media (min-width:481px){ .bc-field input,.bc-field textarea{font-size:14px;} }
  .bc-field input:focus,.bc-field textarea:focus { border-bottom-color:var(--ink); }
  .bc-field input::placeholder,.bc-field textarea::placeholder { color:var(--ink-40); }
  .bc-row { display:grid; grid-template-columns:1fr 1fr; gap:16px; }
  .bc-queue { display:flex; align-items:flex-start; gap:9px; margin:-4px 0 16px; padding:10px 12px; border:1px solid var(--ink-15); background:var(--surface); color:var(--ink-60); font-size:11px; line-height:1.45; }
  .bc-queue-dot { width:7px; height:7px; border-radius:50%; margin-top:5px; flex-shrink:0; background:#4A7C4E; }
  .bc-queue-busy .bc-queue-dot { background:#C07A2C; }
  .bc-queue-offline .bc-queue-dot { background:var(--ink-40); }
  .bc-consent { font-size:11px; color:var(--ink-40); margin:6px 0 18px; line-height:1.5; }
  .bc-consent a { color:var(--ink-60); border-bottom:1px solid var(--ink-15); text-decoration:none; }
  .bc-submit { width:100%; padding:14px 20px; background:var(--ink); color:var(--surface); border:1px solid var(--ink); font-family:var(--font-body); font-size:11px; letter-spacing:0.22em; text-transform:uppercase; font-weight:500; cursor:pointer; transition:all 0.3s var(--ease); min-height:48px; position:relative; overflow:hidden; }
  .bc-submit::before { content:''; position:absolute; top:0; left:-100%; width:100%; height:100%; background:linear-gradient(90deg,transparent,rgba(255,255,255,0.2),transparent); transition:left 0.6s var(--ease); }
  .bc-submit:hover::before { left:100%; }
  .bc-submit:hover { background:var(--ink); border-color:var(--ink); transform:translateY(-1px); box-shadow:none; }
  .bc-submit:focus-visible,.bc-send:focus-visible,.bc-close:focus-visible,.bc-lang:focus-visible { outline:2px solid rgba(26,26,26,0.28); outline-offset:3px; box-shadow:none; }
  .bc-alt { margin-top:20px; padding-top:20px; border-top:1px solid var(--ink-15); }
  .bc-alt-label { font-size:10px; letter-spacing:0.18em; text-transform:uppercase; color:var(--ink-40); margin-bottom:10px; text-align:center; }
  .bc-alt-buttons { display:grid; grid-template-columns:1fr 1fr; gap:8px; }
  .bc-alt-btn { padding:12px; border:1px solid var(--ink-15); background:transparent; font-size:11px; color:var(--ink-60); text-align:center; text-decoration:none; cursor:pointer; transition:all 0.25s var(--ease); display:flex; align-items:center; justify-content:center; gap:6px; min-height:44px; }
  .bc-alt-btn:hover { color:var(--ink); border-color:var(--ink); transform:translateY(-2px); box-shadow:0 4px 12px rgba(0,0,0,0.06); }
  .bc-alt-btn svg { width:13px; height:13px; }

  .bc-thread { display:none; flex-direction:column; flex:1; min-height:0; }
  .bc-messages { flex:1; overflow-y:auto; padding:20px 24px; display:flex; flex-direction:column; gap:12px; }
  .bc-msg { display:flex; flex-direction:column; max-width:82%; animation:msgIn 0.45s var(--ease-spring) both; }
  @keyframes msgIn{from{opacity:0;transform:translateY(10px) scale(0.96);}to{opacity:1;transform:translateY(0) scale(1);}}
  .bc-msg-visitor { align-self:flex-end; align-items:flex-end; }
  .bc-msg-agent { align-self:flex-start; align-items:flex-start; }
  body[dir="rtl"] .bc-msg-visitor { align-self:flex-start; align-items:flex-start; }
  body[dir="rtl"] .bc-msg-agent { align-self:flex-end; align-items:flex-end; }
  .bc-bubble { padding:10px 14px; font-size:14px; line-height:1.5; word-wrap:break-word; }
  .bc-msg-visitor .bc-bubble { background:var(--ink); color:var(--surface); }
  .bc-msg-agent .bc-bubble { background:var(--surface); border:1px solid var(--ink-15); color:var(--ink); }
  .bc-attachments { display:flex; flex-direction:column; gap:7px; margin-top:7px; max-width:100%; }
  .bc-attachment { display:flex; align-items:center; gap:8px; max-width:100%; padding:8px 10px; border:1px solid var(--ink-15); background:var(--surface); color:var(--ink); text-decoration:none; font-size:12px; overflow:hidden; }
  .bc-attachment span:last-child { overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
  .bc-attachment.is-image { padding:6px; flex-direction:column; align-items:flex-start; }
  .bc-attachment img { width:180px; max-width:100%; max-height:140px; object-fit:cover; display:block; border:1px solid var(--ink-15); }
  .bc-file-icon { flex-shrink:0; font-family:var(--font-body); font-size:9px; letter-spacing:0.14em; color:var(--ink-40); }
  .bc-msg-meta { font-size:10px; color:var(--ink-40); margin-top:3px; }
  .bc-typing { display:flex; gap:4px; padding:12px 14px; align-self:flex-start; background:var(--surface); border:1px solid var(--ink-15); }
  .bc-typing span { width:6px; height:6px; border-radius:50%; background:var(--ink-40); animation:typing 1.4s infinite; }
  .bc-typing span:nth-child(2){animation-delay:0.2s;} .bc-typing span:nth-child(3){animation-delay:0.4s;}
  @keyframes typing{0%,60%,100%{transform:translateY(0);opacity:0.4;}30%{transform:translateY(-5px);opacity:1;}}
  .bc-composer { border-top:1px solid var(--ink-15); padding:12px 16px; display:flex; gap:8px; align-items:flex-end; background:var(--surface); }
  .bc-file-input { display:none; }
  .bc-attach { width:40px; height:40px; border:1px solid var(--ink-15); background:var(--surface); color:var(--ink-60); display:grid; place-items:center; cursor:pointer; flex-shrink:0; transition:border-color 0.2s, color 0.2s, background 0.2s; }
  .bc-attach:hover,.bc-attach.has-file { border-color:var(--ink); color:var(--ink); background:var(--surface); box-shadow:none; }
  .bc-input { flex:1; border:none; background:transparent; font-family:var(--font-body); font-size:16px; color:var(--ink); outline:none; resize:none; max-height:100px; padding:8px 0; line-height:1.5; -webkit-appearance:none; border-radius:0; }
  @media (min-width:481px){ .bc-input{font-size:14px;} }
  .bc-send { background:var(--ink); color:var(--surface); border:none; width:40px; height:40px; border-radius:50%; cursor:pointer; display:grid; place-items:center; flex-shrink:0; transition:transform 0.25s var(--ease-spring),background 0.2s; }
  .bc-send:hover { transform:scale(1.06) rotate(-3deg); background:var(--ink); box-shadow:none; }

  .bc-footer { padding:11px 24px calc(11px + env(safe-area-inset-bottom,0px)); background:var(--surface); border-top:1px solid var(--ink-15); display:flex; justify-content:space-between; align-items:center; font-size:10px; color:var(--ink-40); letter-spacing:0.04em; }
  .bc-footer-brand { font-family:var(--font-display); font-size:13px; color:var(--ink-60); letter-spacing:0; font-style:italic; }
  .bc-secure { display:flex; align-items:center; gap:4px; }

  @media (max-width:480px){
    .bc-launcher-wrap { bottom:calc(16px + env(safe-area-inset-bottom,0px)); right:calc(16px + env(safe-area-inset-right,0px)); }
    body[dir="rtl"] .bc-launcher-wrap { right:auto; left:calc(16px + env(safe-area-inset-left,0px)); }
    .bc-launcher { padding:14px 20px 14px 16px; }
    .bc-launcher-label { font-size:17px; }
    .bc-panel-aura { display:none; }
    .bc-panel { bottom:calc(12px + env(safe-area-inset-bottom,0px)); right:12px; left:12px; width:auto; height:min(82dvh, 620px); max-width:420px; max-height:calc(100dvh - 24px - env(safe-area-inset-top,0px) - env(safe-area-inset-bottom,0px)); border-radius:16px; border:1px solid var(--ink-15); box-shadow:0 22px 58px rgba(26,24,20,0.22),0 8px 26px rgba(26,24,20,0.12); }
    body[dir="rtl"] .bc-panel { left:12px; right:12px; }
    .bc-header { padding:14px 16px 12px; }
    .bc-toolbar { direction:ltr; margin-bottom:10px; }
    .bc-title { font-size:25px; }
    .bc-agent { padding-top:12px; margin-top:12px; }
    .bc-form { padding:18px 18px; }
    .bc-form-intro { font-size:18px; margin-bottom:14px; }
    .bc-row { grid-template-columns:1fr; gap:0; }
    .bc-field { margin-bottom:14px; }
    .bc-footer { padding-left:18px; padding-right:18px; }
    .bc-close { width:38px; height:38px; } .bc-close svg { width:15px; height:15px; }
    .bc-lang { height:40px; } .bc-lang-dropdown { left:auto; right:0; min-width:min(244px, calc(100vw - 48px)); max-width:min(276px, calc(100vw - 48px)); max-height:min(430px, calc(82dvh - 92px)); } #brics-concierge-root[dir="rtl"] .bc-lang-dropdown { left:0; right:auto; } .bc-lang-option { padding:13px 14px; min-height:46px; }
    .bc-halo,.bc-halo-mid,.bc-halo-outer { animation-duration:6s,6.5s,7.5s; }
  }
  @media (prefers-reduced-motion:reduce){ *,*::before,*::after{animation-duration:0.01ms!important;animation-iteration-count:1!important;transition-duration:0.15s!important;} }